A completion event should represent an accepted product action with enough context to reproduce the decision, while collecting only the learner data the buyer has approved and can govern.
Define completion from the product result
Page views, video progress, and button clicks describe activity, but they do not prove that a learner completed the target workflow. Name the observable product state first. It may be a validated API response, a processed event, a deployed sandbox object, or a passing integration test. The event should point to that state without copying sensitive payloads into analytics.
Specify acceptable variation and retry behavior. A learner may complete the task through a supported alternate SDK or receive generated identifiers that differ from the example. The validator version should capture those rules. When a product change alters the accepted result, publish a new module and validator version so historical completions retain their original meaning.
Use a small interoperable record
The Experience API describes communication about learner activity between technologies and provides a useful vocabulary even when a full learning record store is unnecessary. A compact event can identify the actor or approved cohort key, module activity, completion verb, result, time, and contextual version. The buyer should choose whether individual identity is needed at all.
Add operational fields that make the event debuggable, such as environment version, validator version, hint stage, attempt count, and a safe reference to the accepted output. Keep credentials, source code, personal notes, and raw customer data outside the event. Document retention, access, deletion, and export before the first learner uses the system.
Connect events to support decisions
Aggregate events by the learner step where progress stops, the error class returned, and the hint level needed. That record can guide revisions and targeted live support. Avoid interpreting a missing completion as lack of ability until environment failures, access problems, time windows, and data loss have been ruled out.
Reality Contact, LLC can implement the event schema and dashboards from buyer-approved fields. The buyer owns consent, identity, retention, employment use, and the decision to treat an event as a credential. The academy should still provide a learner with direct confirmation of the accepted result rather than making an analytics pipeline the only place success is visible.
Where the service stops
Reality Contact, LLC designs and implements the scoped learning system, but the buyer owns product access, learner eligibility, privacy and accessibility policy, production guidance, completion interpretation, and any credential or certification decision. The buyer approves the product guidance and completion events, runs the next learner cohort through the academy, and uses observed completion evidence to target live support. This is educational content and technical implementation based on buyer-approved product guidance, and it does not replace accessibility, privacy, employment, legal, or professional advice. The buyer controls product accuracy, learner access, data retention, accessibility policy, completion interpretation, credential decisions, and production permissions.
Sources: Experience API specification repository.